Click Below for more information on all of cup styles that we offer

Dual Lava

🌋✨ Dual Lava Cup FAQ✨🌋

What is a Dual Lava Cup?

A Dual Lava Cup is a mesmerizing double-wall cup that creates a flowing lava-like effect inside the cup. The movement is achieved using specially formulated liquids and pigments that slowly move and swirl throughout the cup, creating a beautiful and unique visual effect.


What does "Dual Lava" mean?

Dual Lava means that both the oil and the lava are colored, creating a vibrant and eye-catching design.

Prefer a different look? No problem! If you would like the oil to remain clear while keeping the lava colored, that is also an available option.


Are Lava Cups high maintenance?

Yes. Lava Cups are one of the most beautiful cup styles we offer, but they are also the most high maintenance.

Unlike other flow styles, lava cups must be activated after they have been sitting in order to get the lava moving again.

To activate the lava, simply flip the cup completely upside down several times until the lava begins flowing.

The longer the cup sits without movement, the longer it may take to reactivate.


Why does my lava take longer to move after sitting for a while?

This is completely normal!

When a lava cup sits unused for days, the lava settles and becomes more difficult to move. As a result, additional flips may be needed to get the lava flowing again.

Many customers flip their lava cups daily to help maintain smooth movement and keep the lava flowing beautifully.


Can I choose how fast the lava moves?

Absolutely! We can customize the lava flow speed to your preference.

⚡ Fast Flow

  • Quick lava movement

  • Easiest flow to activate

  • Typically takes 3–5 flips to activate

  • Great for customers who want a lava cup with less maintenance

Keep in mind that cups sitting for extended periods may require additional flips.


💫 Medium Flow

  • Balanced lava movement

  • Typically takes 5–10 flips to activate

  • Great middle-ground option between movement and maintenance


🌋 Slow Flow

  • Our most requested flow style

  • Creates the most beautiful and dramatic lava movement

  • Slow, mesmerizing flow effect

  • Typically takes 10–15 flips to activate

  • Also the most high maintenance option

Many customers choose slow flow because of its gorgeous movement, but it's important to understand that it requires the most patience and activation.


What is the best flow option?

It depends on your preference!

✔️ Fast Flow → Best for lower maintenance and easier activation.

✔️ Medium Flow → Balanced movement and maintenance.

✔️ Slow Flow → Most beautiful and dramatic lava effect, but requires the most activation.


Can I add glitter to my Lava Cup?

Yes! Your cup is fully customizable.

However, we generally recommend using a small amount of glitter in lava cups because excessive glitter can interfere with the lava movement and flow.

If you love glitter, we can absolutely add more—just keep in mind that more glitter may affect the overall lava effect.


Will my Lava Cup stay beautiful forever?

Lava Cups are made using paint-based lava solutions. Over time, it is normal for the paint to gradually dry, separate, or change appearance.

With proper care and regular movement, your lava cup can remain beautiful and enjoyable for a long time.


How can I keep my Lava Cup looking its best?

✨ Flip the cup regularly to keep the lava active.

✨ Avoid leaving the cup sitting untouched for extended periods.

✨ Understand that some activation is required before the lava begins flowing.

✨ Store and handle your cup with care.

✨ Use realistic expectations—lava cups are handmade art pieces and naturally evolve over time.


💖 Final Reminder

Dual Lava Cups are truly one of the most stunning cup styles available. Their beautiful flowing movement is what makes them so special. While they do require more maintenance than other cup styles, many customers find the gorgeous lava effect well worth the extra care. 🌋✨💕

Mica Lava

✨ Mica Lava Cup FAQ ✨

What is a Mica Lava Cup?

A Mica Lava Cup is very similar to our Dual Lava Cups, but with one beautiful addition—mica powder.

Mica powder gives the lava a gorgeous shimmer and sparkle effect that catches the light and adds extra dimension to the lava movement.


How is a Mica Lava different from a Dual Lava?

The activation process, maintenance, and flow options are the same as our Dual Lava Cups.

The main difference is that Mica Lava Cups contain mica powder mixed into the lava, creating a shimmering, pearlescent effect that makes the lava even more eye-catching.


Is a Mica Lava Cup high maintenance?

Yes. Just like Dual Lava Cups, Mica Lava Cups are one of our more high-maintenance styles.

To reactivate the lava after it has been sitting, the cup must be completely flipped several times until the lava begins moving again.

The longer the cup sits without movement, the longer it may take to activate.


Does the mica powder settle?

Yes, this is completely normal.

Over time, the mica powder will naturally settle toward the bottom of the cup when left sitting. The paint used in the lava can also settle, but the mica powder typically settles more quickly.

Once the cup is flipped and activated, most of the mica powder will mix back into the lava and restore its beautiful shimmer.

Some minor residue may remain behind, which is expected and does not affect the functionality or appearance of the cup.


Does the settling damage the cup?

Not at all!

Settling is a normal characteristic of mica powder and paint-based lava solutions.

It does not harm the cup, affect the flow, or impact the overall beauty of the design.


How should I store my Mica Lava Cup?

For best results, always store your cup standing upright when not in use.

We do not recommend leaving the cup upside down for extended periods of time, as this can cause the mica powder and pigments to settle in ways that may require additional activation.


Can I choose my lava flow speeds

Yes! Just like our Dual Lava Cups, Mica Lava Cups can be customized with:

Fast Flow

  • Quick lava movement

  • Easiest to activate

  • Typically takes 3–5 flips to activate

💫 Medium Flow

  • Balanced movement

  • Typically takes 5–10 flips to activate

🌋 Slow Flow

  • Most dramatic and beautiful movement

  • Most requested option

  • Typically takes 10–15 flips to activate

  • Requires the most maintenance

The longer the cup sits, the more flips may be required regardless of flow speed.


Why do you only offer Mica Lava or Reverse Lava in 16oz and 20oz cups?

For our 16oz and 20oz cup sizes, we only offer Mica Lava or Reverse Lava styles.

These smaller cups require us to use a very small amount of paint in the lava solution. Using too much paint in these sizes can increase the risk of staining the cup over time.

By adding mica powder, we can create a richer, more solid-looking lava appearance without needing to add excess paint.

This helps maintain the beauty of the cup while reducing the risk of staining.


Why are 16oz and 20oz Mica Lava Cups only available in Slow Flow?

Our 16oz and 20oz cups are only offered in Slow Flow for both Mica Lava and Reverse Lava styles.

This is because the walls of these cup sizes are significantly wider than our other sizes. To achieve the beautiful lava effect, we must use a thicker oil that helps slow down the movement of the lava and create the signature flowing effect customers love.


Will my Mica Lava Cup stay beautiful over time?

Yes! With proper care and realistic expectations, your Mica Lava Cup can remain beautiful for a long time.

Because lava cups are made with paint-based solutions and mica powder, some settling, separation, and changes over time are completely normal and expected.

Regularly flipping and enjoying your cup is the best way to keep the lava active and looking its best.


💖 Final Reminder

Mica Lava Cups combine the stunning movement of a Dual Lava Cup with the added beauty of shimmering mica powder. While some settling is normal, the gorgeous sparkle and unique lava effect make them one of the most eye-catching cup styles we offer.

Reverse Lava

✨ Reverse Lava Cup FAQ ✨

What is a Reverse Lava Cup?

A Reverse Lava Cup is one of our most unique lava styles. It creates a beautiful "backwards" lava effect that is both mesmerizing and eye-catching.

Unlike a traditional Dual Lava Cup, the colors are reversed to create a completely different look and movement.


What does "Reverse Lava" mean?

In a Reverse Lava Cup, the oil is colored while the lava is kept clear.

This creates a unique reverse effect where the clear lava moves through the colored oil, producing a beautiful and unusual lava movement that many customers love.


How is a Reverse Lava different from a Dual Lava?

A Dual Lava Cup has colored oil and colored lava.

A Reverse Lava Cup has colored oil and clear lava.

Because the lava remains clear, the movement appears reversed, creating a cool visual effect that stands out from traditional lava cups.


Are Reverse Lava Cups easier to maintain?

Yes!

Reverse Lava Cups are generally the easiest lava style to maintain because there is no paint added to the lava.

Since there is no paint in the lava:

  • There is no paint settling inside the lava.

  • The lava typically activates more quickly.

  • Less maintenance is required compared to traditional Dual Lava and Mica Lava styles.


Do Reverse Lava Cups still need to be activated?

Yes.

Like all lava cups, Reverse Lava Cups must be activated after they have been sitting.

To activate the lava, simply flip the cup completely upside down several times until the lava begins moving again.

The longer the cup sits without movement, the more flips may be required.


Can I choose how fast the lava moves?

Yes! Most Reverse Lava Cups can be customized with:

Fast Flow

  • Quick movement

  • Easiest to activate

  • Typically requires about 3–5 flips

💫 Medium Flow

  • Balanced movement

  • Typically requires about 5–10 flips

🌋 Slow Flow

  • Beautiful, dramatic lava movement

  • Typically requires about 10–15 flips

  • Most maintenance but creates the most mesmerizing effect

Please remember that these activation times are averages and may vary depending on how long the cup has been sitting.


Why are 16oz and 20oz Reverse Lava Cups only available in Slow Flow?

Our 16oz and 20oz Reverse Lava Cups are available in Slow Flow only.

These cup sizes have significantly wider walls than our other sizes. To achieve the beautiful lava effect, we must use a thicker oil that slows the movement and allows the lava to flow properly.

The thicker oil creates:

  • A more defined lava effect

  • A smoother movement

  • A more visually appealing result

Without the thicker oil, the lava would move too quickly and would not produce the signature lava effect we strive for.


Does glitter affect the lava movement?

Yes.

While we can add glitter to your Reverse Lava Cup, we generally recommend using a smaller amount of glitter.

Too much glitter can interfere with the lava movement and affect the overall flow.

However, every cup is customized to your liking, and we are happy to add more glitter if desired.


What is the biggest advantage of a Reverse Lava Cup?

Many customers love Reverse Lava Cups because they combine:

✨ Beautiful reverse lava movement

✨ Faster and easier activation

✨ Less maintenance

✨ No paint settling inside the lava

✨ A unique look that is different from traditional lava cups

For customers who love the lava effect but want something easier to maintain, Reverse Lava is often the perfect choice.


💖 Final Reminder

Reverse Lava Cups are one of the most beginner-friendly lava styles we offer. They create a stunning reverse movement effect while requiring less maintenance than traditional lava cups. If you're looking for a beautiful lava cup with easier activation and fewer settling concerns, Reverse Lava is an excellent option.

Glitter Snowglobe

Glitter Snow Globe Tumblers – Frequently Asked Questions

What is a glitter snow globe tumbler?

A glitter snow globe tumbler is a double-wall cup filled with a safe glitter solution that creates a floating, swirling snow globe effect when shaken or moved.



What type of glitter flow do you use?

We use a suspended flow formula in all of our glitter snow globe tumblers.

Unlike fast-flow tumblers that require constant shaking, our high-quality solution is designed to keep the glitter suspended and beautifully displayed for approximately 6–10 hours before settling.

This means you can enjoy the glitter effect throughout the day without having to shake your tumbler every few minutes.


Why doesn't the glitter move when I shake the tumbler?

This is completely normal and intentional.

Our tumblers are designed with a slow suspended flow, which allows the glitter to remain suspended in place for an extended period of time rather than moving quickly through the liquid.

Many customers prefer suspended flow because:

  • The glitter stays visible longer.
  • The design remains vibrant throughout the day.
  • There is no need to constantly shake the tumbler.

Do you offer fast-flow snow globe tumblers?

At this time, we only offer suspended flow snow globe tumblers.

Our goal is to provide a premium glitter display that lasts for hours instead of a fast-flow effect that settles quickly and requires frequent shaking.



Is the glitter safe?

Yes. The glitter is securely sealed inside the tumbler and is not intended to come into contact with beverages.


Will the glitter settle?

Yes. Glitter naturally settles when the tumbler is not in use. Simply shake or tilt the cup to create the snow globe effect again.


Can the snow globe leak?

All tumblers are tested before shipping. However, excessive dropping, impact, or misuse may damage the seal and could cause leaking.


How long will my tumbler last?

With proper care, your tumbler can last for years. Avoid:

  • Dropping the cup

  • Exposure to extreme heat

  • Dishwasher use

  • Soaking in water

Glitter Waterfall

✨ Glitter Waterfall Cup FAQ ✨

What is a Glitter Waterfall Cup?

A Glitter Waterfall Cup is a double-wall cup filled with a special oil-based solution that allows glitter to flow and cascade through the cup, creating a beautiful waterfall-like effect when the cup is flipped.


How is a Glitter Waterfall different from a Suspended Glitter Snowglobe?

The main difference is the solution used inside the cup.

💧 Glitter Waterfall Cups use an oil-based solution, which allows the glitter to freely move and flow.

❄️ Suspended Glitter Snowglobes use a specialized solution designed to keep the glitter suspended in place for extended periods of time.


Why is it called a "Waterfall" Cup?

It is called a Glitter Waterfall because when the cup is flipped, the glitter cascades downward in a flowing motion that resembles a sparkling waterfall.


Can the oil be colored?

Yes! The oil can be:

✨ Clear for a clean, elegant look

🌈 Colored to match your theme, design, or favorite colors


Can I choose how fast the glitter falls?

Yes! We can customize the flow speed based on your preference.

Available flow options include:

Fast Flow – Glitter drops quickly.

💫 Medium Flow – Balanced movement and sparkle.

🐢 Slow Flow – Glitter falls more gradually for a longer waterfall effect.


How long does the waterfall movement last?

The waterfall effect typically lasts only a few minutes before the glitter settles.

Once settled, the cup must be flipped again to restart the waterfall effect.


Does the glitter stay suspended for hours?

No. Unlike our Suspended Glitter Snowglobes, Glitter Waterfall Cups are designed for movement rather than long-term suspension.

The glitter will eventually settle, requiring the cup to be flipped again to create the waterfall effect.


What is the advantage of a Glitter Waterfall Cup?

The biggest advantage is the stunning glitter movement. Many customers love watching the glitter cascade through the cup because it creates a mesmerizing waterfall effect that cannot be achieved with a suspended snowglobe.

✨ Beautiful flowing glitter motion

✨ Customizable flow speed

✨ Option for clear or colored oil

✨ Unique visual effect every time the cup is flipped


Which option should I choose: Waterfall or Suspended Snowglobe?

Choose a Glitter Waterfall if you love watching glitter move and cascade through the cup.

Choose a Suspended Glitter Snowglobe if you prefer glitter that remains suspended and visible for several hours without needing to constantly flip the cup.

Both styles are beautiful—it's simply a matter of personal preference! 💖✨

Cateye

Cat Eye Cup FAQ

What is a Cat Eye Cup?

A Cat Eye Cup is a handmade specialty cup that uses a combination of oil and mica pigment powder to create a unique reflective “cat eye” shimmer effect.

The mica acts like a fine powder suspended inside the oil. When activated, the mica spreads throughout the cup and reflects light, creating the signature cat eye appearance.


How do I activate the Cat Eye effect?

To activate the Cat Eye effect, gently shake your cup to distribute the mica throughout the oil.

Shaking allows the mica particles to spread across the cup, creating the beautiful shimmering cat eye appearance.

The effect is meant to be activated and enjoyed, rather than continuously flowing like a lava or snow globe cup.


How long does the Cat Eye effect last?

The Cat Eye effect is temporary and typically lasts for a few minutes after activation.

Over time, the mica particles will naturally settle back down inside the cup. This is completely normal and does not mean there is an issue with your cup.

To recreate the effect, simply gently shake your cup again to redistribute the mica.


Does the Cat Eye Cup have continuous movement?

No.

Unlike lava cups or snow globe cups, Cat Eye Cups do not have continuous movement or flow.

The effect is created when the mica powder is dispersed throughout the oil. Once the mica settles, the cup will no longer display the cat eye effect until it is activated again by shaking.


Why does my Cat Eye Cup look different after sitting?

The mica particles naturally settle when the cup is not being moved.

After sitting, your cup may appear less shimmery or may look like the mica has collected in certain areas. This is expected.

Simply gently shake the cup to reactivate the effect.


Why does my Cat Eye effect look different from photos or videos?

Because every Cat Eye Cup is handmade, the placement and distribution of mica may vary.

The appearance of the effect can also change depending on:

  • Lighting

  • Viewing angle

  • Amount of mica dispersed

  • How the cup is moved

  • Camera settings

These variations are part of the handmade design and are not considered defects.


Will my Cat Eye Cup always look like it does when first activated?

The strongest cat eye effect will be seen immediately after shaking when the mica is fully dispersed.

As the mica naturally settles, the effect will become less visible until the cup is activated again.


Is mica movement or settling normal?

Yes.

The mica inside the cup is designed to settle when not activated. The settling process is a natural characteristic of this style of cup.


Are bubbles normal in a Cat Eye Cup?

Small bubbles may occur due to the handmade filling and sealing process.

Minor bubbles are normal and do not affect the functionality or appearance of the Cat Eye effect.


Can I shake my Cat Eye Cup hard?

No.

A gentle shake is all that is needed to distribute the mica.

Avoid excessive force, dropping, or aggressively shaking your cup, as this may damage the cup, seal, or decorative elements.


Can I put my Cat Eye Cup in the dishwasher?

No.

Cat Eye Cups must be hand washed only.

Dishwasher use may damage:

  • The cup

  • The seal

  • Decorative elements

  • The overall appearance of your handmade design


Can I microwave my Cat Eye Cup?

No.

Cat Eye Cups are not microwave safe.

Heat exposure may damage the cup and affect the oil and mica mixture.


Can I leave my Cat Eye Cup in extreme temperatures?

We recommend avoiding extreme heat or cold.

Temperature changes may affect the oil consistency and how the mica disperses.

Do not leave your cup inside a hot vehicle or in direct sunlight for extended periods.


Can I request a specific Cat Eye pattern?

No exact mica pattern can be guaranteed.

Because the mica is designed to move and settle naturally, each activation will create a slightly different appearance.

This makes every Cat Eye Cup unique.


Is my Cat Eye Cup defective if the mica settles?

No.

Settling is a normal and expected part of the Cat Eye design.

The cup is designed to be activated by shaking, allowing you to recreate the shimmering effect whenever you want to enjoy it.


How do I care for my Cat Eye Cup?

To keep your cup looking its best:

  • Hand wash only

  • Do not microwave

  • Do not use abrasive cleaners

  • Avoid extreme temperatures

  • Do not drop or hit the cup

  • Shake gently when activating the effect

  • Store upright when not in use


By purchasing a Cat Eye Cup from DESTANI DECOR, you understand that this specialty design uses mica powder suspended in oil to create a temporary activated shimmer effect. The mica settling after activation is expected and is not considered a defect.

Honey Drip

🍯✨ Honey Drip Cup FAQ ✨🍯

What is a Honey Drip Cup?

A Honey Drip Cup is a double-wall cup designed to create a slow, thick dripping effect that mimics honey flowing inside the cup.

The movement is smooth, mesmerizing, and incredibly satisfying to watch.


Why is it called a Honey Drip Cup?

The effect inside the cup resembles sticky honey slowly dripping and flowing back and forth.

It was originally designed to complement honey-themed cups, bee-themed designs, Winnie the Pooh themes, and similar aesthetics.


Does the Honey Drip have to be yellow?

Not at all!

While yellow is a popular choice because it resembles real honey, we can create the Honey Drip effect in virtually any color.

💖 Pink

💜 Purple

💙 Blue

💚 Green

🧡 Orange

❤️ Red

✨ And many more!

The effect stays the same while allowing you to customize the color to match your design.


Can mica powder be added to a Honey Drip Cup?

No.

Unfortunately, mica powder is not compatible with the Honey Drip solution. Instead of creating a shimmer effect, the mica powder will clump together and create chunks within the solution.

To ensure the Honey Drip effect remains smooth and beautiful, we do not offer mica powder in Honey Drip Cups.


Can glitter be added to a Honey Drip Cup?

Yes, but only one specific type of glitter can be used.

The Honey Drip solution requires an extremely lightweight glitter that is able to move with the flow of the cup.

Most glitters are too heavy for the Honey Drip solution and will simply settle at the bottom of the cup rather than moving throughout the design.

Because of this, we only use a specially selected thin glitter that is compatible with the Honey Drip effect.


Why can't any glitter be used?

The Honey Drip solution is carefully formulated to create the signature slow dripping movement.

Most glitter types are too heavy and will:

  • Sink to the bottom of the cup

  • Stop moving with the honey drip

  • Affect the overall appearance of the cup

Using the correct lightweight glitter allows us to maintain the beautiful movement while still adding a touch of sparkle.


Is a Honey Drip Cup high maintenance?

No!

Honey Drip Cups are one of the easiest specialty cups we offer.

Unlike lava cups, there is:

  • No activation required

  • No paint settling concerns

  • Little to no aftercare required

Simply enjoy the beautiful movement whenever you pick up your cup.


Is the Honey Drip Cup good for kids?

Absolutely!

Honey Drip Cups are one of our favorite options for children because they are easy to maintain and fun to watch.

Many customers describe them as a great sensory cup because watching the honey slowly drip back and forth can be calming and entertaining.

We also offer 10oz spill-proof cups, which are a wonderful option for younger children.


Can adults enjoy Honey Drip Cups too?

Of course!

While they are great for kids, Honey Drip Cups are loved by customers of all ages. The smooth movement and beautiful visual effect make them a fun and unique choice for anyone.


Does the Honey Drip effect stop working over time?

With proper care, your Honey Drip Cup can remain beautiful for a long time.

Because there is little to no maintenance required, this style is often one of the most user-friendly options available.


Do I still need to follow cup care instructions?

Yes!

Even though Honey Drip Cups require very little maintenance, all cup care instructions should still be followed to help ensure the longevity of your cup.

For best results:

  • Hand wash only

  • Do not soak

  • Do not place in the dishwasher

  • Do not microwave

  • Avoid extreme heat

  • Handle with care


Are Honey Drip Cups durable?

Our cups are made from high-quality acrylic, but it is important to remember that acrylic is not indestructible.

Dropping, throwing, hitting, or mishandling the cup can cause:

  • Cracks

  • Breakage

  • Leaks

  • Damage to the double-wall chamber


What happens if my cup breaks or starts leaking?

Unfortunately, if any double-wall cup becomes cracked, broken, or begins leaking due to impact or accidental damage, it cannot be repaired.

For safety reasons, the cup should be discarded immediately.

Because the double-wall chamber has been compromised, the cup can no longer function properly and cannot be fixed.


What is the biggest advantage of a Honey Drip Cup?

✨ Beautiful honey-like movement

✨ Little to no maintenance

✨ No activation required

✨ Perfect for kids and adults

✨ Great sensory experience

✨ Available in a variety of colors

✨ One of the easiest specialty cups to own and enjoy


💖 Final Reminder

If you're looking for a beautiful specialty cup with mesmerizing movement and minimal maintenance, the Honey Drip Cup is an excellent choice. Whether you're creating a honey-themed design, a fun sensory cup for a child, or simply want a unique cup that stands out, Honey Drip Cups offer the perfect combination of beauty and ease of care.

Milky

🥛✨ Milky Cup FAQ ✨🥛

What is a Milky Cup?

A Milky Cup is a double-wall cup designed to create the appearance of milk inside the cup.

Popular options include:

  • 🤍 White Milk
  • 🍓 Strawberry Milk
  • ☕ Coffee Milk
  • 🍵 Matcha Milk

These cups create a soft, creamy aesthetic that many customers love.


How is the milky effect created?

The milky appearance is achieved by mixing paint into the cup's solution to create a smooth, opaque color.

This gives the cup its signature milk-like appearance.


Does a Milky Cup have movement?

No.

Unlike our Honey Drip, Waterfall, Snowglobe, or Lava styles, Milky Cups do not have a movement effect.

The purpose of this style is purely aesthetic and is designed to create the appearance of a realistic milk-filled cup.


Can glitter be added?

No.

Glitter is not compatible with the Milky Cup solution and will not produce a desirable result.


Can mica powder be added?

No.

Mica powder is also not compatible with this style and is not recommended.


Will the color stay mixed forever?

No.

Over time, the paint used to create the milky appearance will naturally begin to settle.

This is a normal characteristic of the Milky Cup style.


Can the paint be mixed back together?

Sometimes, but it can be difficult.

Because of the type of solution used, once the paint settles it can be challenging to fully remix and restore the original appearance.

For this reason, customers should understand that some settling is expected over time.


How long does a Milky Cup last?

Milky Cups can remain beautiful for a period of time, but they are generally not considered one of our longest-lasting specialty cup styles.

The settling that naturally occurs over time is one of the reasons we make sure customers understand the pros and cons before ordering.


Why don't you recommend this style as often?

While Milky Cups can be absolutely beautiful, they have more limitations than many of our other cup styles.

Some important things to consider:

  • No movement effect
  • No glitter options
  • No mica options
  • Paint will naturally settle over time
  • Settled paint can be difficult to remix

Because of these factors, I typically only create Milky Cups upon customer request and always make sure customers understand the pros and cons before ordering.


Should I still order a Milky Cup?

If you love the soft aesthetic of milk-inspired cups and understand the limitations, then absolutely!

Many customers love the look of White Milk, Strawberry Milk, Coffee Milk and Matcha Milk designs.

I simply believe in being transparent about every cup style so you can choose the option that best fits your expectations and preferences.


💖 Final Reminder

Milky Cups are beautiful for customers who love the milk-inspired aesthetic and understand that the style is designed for appearance rather than movement. As with all of our specialty cups, we believe in being upfront about both the advantages and limitations so you can confidently choose the cup that's right for you.

Policies & Agreements

Refund/Return Policy

Refund & Return Policy

Thank you for shopping with DESTANI DECOR! Every item is handmade and carefully crafted with love. Because of the custom and handmade nature of our products, please review our policy before placing your order.

By completing your purchase, you acknowledge that you have read, understood, and agreed to the policies below.


All Sales Are Final

Due to the handmade and made-to-order nature of our products, all sales are final.

We do not accept returns, exchanges, or cancellations for:

  • Custom or personalized items

  • Handmade products

  • Items purchased during live sales

  • Sale or clearance items

  • Digital products (if applicable)

  • Gift cards

Please review your order carefully before completing your purchase.


Order Accuracy

It is the customer's responsibility to ensure all information entered at checkout is correct, including:

  • Shipping address

  • Billing information

  • Product selections

  • Colors

  • Sizes

  • Personalization details

  • Email address

DESTANI DECOR is not responsible for delays or additional shipping charges resulting from incorrect information provided at checkout.

If you notice an error after placing your order, please contact us immediately. While we will do our best to help, changes cannot be guaranteed once production has begun.


Order Cancellations

Once an order has been placed, it cannot be canceled, modified, or refunded.

As a small business, we begin purchasing materials, reserving production time, and processing orders immediately after they are received. For this reason, we are unable to accommodate cancellation requests for any reason, including accidental purchases, change of mind, duplicate orders, or delayed responses.

Please carefully review your order, shipping address, personalization details, and product selections before completing your purchase. By placing an order with DESTANI DECOR, you acknowledge and agree that all orders are final and cannot be canceled.


Handmade Product Disclaimer

Every item is individually handmade.

Because of this, slight variations may occur, including but not limited to:

  • Glitter placement

  • Decorative elements

  • Vinyl placement

  • Resin flow

  • Color tones

  • Tiny bubbles

  • Minor imperfections that do not affect the functionality of the product

These variations make every piece unique and are not considered defects.


Color Disclaimer

Actual colors may vary slightly due to:

  • Screen brightness

  • Phone or computer settings

  • Lighting

  • Photography

Color differences alone are not considered a defect.


Damaged Orders

We carefully inspect every order before it leaves our studio.

If your order arrives damaged during shipping:

  • Contact us within 24 hours of delivery

  • Email clear photos of:

    • The damaged item

    • All packaging

    • Shipping label

    • Protective packaging

  • Include your order number.

Failure to provide the required photos within the requested timeframe may result in your claim being denied.

Once reviewed, we will determine whether a replacement is appropriate.

Refunds are generally not issued for shipping damage.


Lost or Stolen Packages

Once your package has been marked as delivered by the shipping carrier, DESTANI DECOR is not responsible for lost or stolen packages.

If your package is marked delivered but cannot be located, we recommend:

  • Checking around your property

  • Asking household members

  • Checking with neighbors

  • Contacting your local post office

  • Filing a claim with the shipping carrier if applicable

Shipping carriers are responsible for packages after they are accepted into their possession.


Incorrect Items

If you receive an incorrect item due to our error, please contact us within 24 hours of delivery.

Please include:

  • Order number

  • Photos of the item received

  • Photos of the packing slip (if included)

If the mistake was made by DESTANI DECOR, we will work with you to make it right.


Defective Products

If you believe your product has a manufacturing defect that affects cup usage, please contact us within 24 hrs of delivery.

Normal wear and tear, accidental damage, improper care, misuse, drops, exposure to heat, dishwashers, microwaves, or soaking are not considered manufacturing defects.

Each case is reviewed individually.


Customer Damage

We cannot replace or refund items that become damaged due to:

  • Dropping the item

  • Improper cleaning

  • Dishwasher use

  • Microwave use

  • Exposure to excessive heat

  • Improper storage

  • Normal wear and tear

  • Accidental breakage

Please follow all care instructions provided with your order.


Shipping Delays

Our estimated processing times are provided for your convenience.

Processing and shipping estimates are not guaranteed.

DESTANI DECOR is not responsible for delays caused by:

  • USPS or other shipping carriers

  • Weather

  • Holidays

  • Natural disasters

  • Carrier staffing issues

  • Customs processing

  • Incorrect addresses provided by customers


Refused or Returned Packages

Packages returned due to:

  • Incorrect address

  • Failure to claim the package

  • Refused delivery

may require additional shipping fees before being reshipped.

Shipping charges are non-refundable.


Chargebacks

By placing an order, you agree to contact DESTANI DECOR first if you have any concerns regarding your purchase.

Fraudulent chargebacks for products that have been delivered or completed may be disputed using order documentation, tracking information, communications, and acceptance of these store policies.


Contact Us

For questions regarding your order, please contact us by email.

Response time is typically 24–48 business hours, although many emails are answered sooner.

Please avoid sending multiple emails regarding the same issue, as doing so may move your message to the newest position in our inbox and delay our response.

Thank you for supporting our small business!


Frequently Asked Questions

Can I cancel my order?

No. Once an order has been placed, it cannot be canceled, modified, or refunded. Please review your order carefully before checking out, as all sales are final.


Can I return my cup if I change my mind?

No. Because every item is handmade and made specifically for each customer, we do not accept returns due to buyer's remorse or change of mind.


My package says "Delivered," but I don't have it. What do I do?

Please check around your property, with neighbors, household members, and your local post office. Once a package is marked as delivered, responsibility transfers to the shipping carrier and the recipient.


My item arrived damaged. What should I do?

Please email us within 24 hours of delivery with photos of the damaged item, the packaging, and the shipping label so we can review your claim.


My glitter moved differently than expected. Is my cup defective?

No. Snow globe and lava-style cups naturally vary in glitter movement due to temperature, storage, and the handmade filling process. This is a normal characteristic and not considered a defect.


Why does my cup look slightly different from the photos?

Every item is handmade, so no two pieces will ever be exactly alike. Small differences are part of the unique charm of handmade products.


Do you combine orders?

Orders are generally processed separately. During live sales, combined shipping may be available only if arranged before checkout and for same day order only. Please contact us in advance if combining orders is offered during a live event.


Can I rush my order?

Rush orders may be available depending on our production schedule. Please contact us before placing your order to inquire about availability.


How long does it take to receive my order?

Processing time varies depending on the product and current order volume. Shipping begins after your order has been completed and packaged. Once shipped, delivery times are determined by the shipping carrier and are outside of our control.


What if I entered the wrong shipping address?

Please contact us immediately. Address changes cannot be guaranteed once an order has entered production or has been shipped.


Do you replace items damaged after delivery?

Unfortunately, no. Damage resulting from drops, misuse, improper care, accidental breakage, or normal wear and tear is not covered under our policy.

Care Instructions & Product Disclaimer

Care Instructions & Product Disclaimer

Thank you for choosing DESTANI DECOR! Every product is carefully handcrafted with attention to detail. Proper care will help preserve the beauty and longevity of your handmade item.

By purchasing from DESTANI DECOR, you acknowledge that you have read, understood, and agreed to the care instructions and product disclaimers below.


Cup Care Instructions

To keep your handmade cup looking its best, please follow these care instructions:

  • Hand wash only using warm water and mild dish soap.

  • Do not place your cup in the dishwasher.

  • Do not microwave your cup.

  • Do not soak your cup in water.

  • Avoid using abrasive sponges, steel wool, or harsh cleaning products.

  • Dry immediately with a soft towel after washing.

  • Store your cup in a cool, dry place when not in use.

  • Avoid prolonged exposure to direct sunlight, as it may cause fading or discoloration over time.

  • Do not leave your cup inside a hot vehicle or expose it to extreme temperatures.

Failure to follow these care instructions may damage your cup and will void any replacement consideration.


Snow Globe & Lava Cup Information

Snow globe and lava cups are filled with specialized solutions that are carefully sealed during the handmade process.

Please note:

  • Glitter movement will naturally vary.

  • Glitter may temporarily stick due to temperature changes or extended periods of sitting.

  • Some cups may require gentle flipping or swirling to restore movement.

  • Air bubbles may naturally appear over time.

  • Small variations in glitter flow are expected.

  • No two snow globe cups will move exactly the same.

These characteristics are normal and are not considered defects.


Handmade Product Disclaimer

Every product is individually handmade.

Because each item is crafted by hand, slight variations are expected, including but not limited to:

  • Glitter placement

  • Decorative placement

  • Vinyl alignment

  • Resin appearance

  • Color shades

  • Small bubbles

  • Brush strokes

  • Minor imperfections that do not affect the functionality of the product

These variations are a natural part of handmade craftsmanship and make every item one of a kind.


Product Use Disclaimer

Our products are intended for normal, everyday use.

DESTANI DECOR is not responsible for damage caused by:

  • Dropping the product

  • Improper cleaning

  • Dishwasher use

  • Microwave use

  • Excessive heat

  • Freezing

  • Soaking

  • Rough handling

  • Accidental damage

  • Normal wear and tear

Customers assume responsibility for proper use and care after delivery.


Acrylic Cup Disclaimer

Acrylic cups are durable but are not unbreakable.

Dropping or striking the cup against hard surfaces may result in cracks, chips, or breakage.

Please handle your cup with care.


Glass Cup Disclaimer

Glass cups should always be handled with caution.

Glass is breakable and may shatter if dropped or exposed to sudden impact.

DESTANI DECOR is not responsible for accidental breakage after delivery.


Straw Disclaimer

Decorative straws are intended for normal beverage use only.

Please do not:

  • Bend excessively

  • Bite or chew on the straw

  • Use decorative toppers as toys

  • Leave children unattended with decorative straws

Small decorative pieces may present a choking hazard for young children.

Adult supervision is recommended.


Lid Disclaimer

Decorative lids should be handled gently.

Avoid:

  • Pulling on decorative pieces

  • Twisting decorations

  • Dropping lids onto hard surfaces

Decorative elements are securely attached but may become damaged through misuse or accidental impact.


UV DTF Wrap Disclaimer

Once a UV DTF wrap has been applied, it is considered permanent.

Please note:

  • Application should be completed carefully.

  • We are not responsible for application errors, wrinkles, bubbles, or misalignment during installation.

  • Wraps cannot be reused once removed.

  • Due to differences in cup manufacturers, slight sizing variations may occur.

Please ensure the wrap size is compatible with your cup before applying.


Color Disclaimer

Actual colors may vary slightly due to:

  • Screen settings

  • Device displays

  • Lighting conditions

  • Photography

Minor color variations are not considered defects.


Safety Disclaimer

Our products are handmade decorative drinkware and accessories.

Please inspect your product before each use.

Discontinue use if your product becomes cracked, damaged, or unsafe.

DESTANI DECOR is not liable for injuries resulting from misuse, accidental damage, improper care, or failure to follow the care instructions provided.


Frequently Asked Questions

Can I put my cup in the dishwasher?

No. All handmade cups must be hand washed only. Dishwasher use may damage the finish, decorations, vinyl, or seal.


Can I microwave my cup?

No. None of our cups are microwave safe.


Can I soak my cup?

No. Soaking may weaken adhesives, decorative elements, and protective finishes.


Why is my glitter moving slower than expected?

Temperature affects the liquid inside snow globe and lava cups. If your cup has been exposed to cold temperatures, allow it to reach room temperature before use. Some designs may also require a gentle flip or swirl to restore movement.


Are bubbles inside my snow globe cup normal?

Yes. Small air bubbles may naturally develop over time and are a normal part of handmade snow globe cups.


My cup has tiny imperfections. Is it defective?

No. Because every product is handmade, small variations and minor imperfections that do not affect functionality are expected and are not considered defects.


Can I leave my cup in a hot car?

We do not recommend it. Prolonged exposure to heat or direct sunlight may affect adhesives, decorative elements, vinyl, and the liquid inside snow globe cups.


Are your cups leakproof?

Some cup styles are spill-resistant, while others are not intended to be completely leakproof. Unless a product listing specifically states that a cup is leakproof, we recommend keeping it upright during transport to help prevent spills.


Can I replace my cup if I accidentally drop it?

Unfortunately, no. Damage caused by accidental drops, misuse, improper care, or normal wear and tear is not covered.


Are the decorative pieces food safe?

The decorative elements are attached to the exterior of the cup or lid and are not intended for consumption. Please avoid placing decorative portions in your mouth or allowing young children to play with them.


How long will my handmade cup last?

With proper care, your handmade cup can last for years. Following the care instructions will help preserve its appearance and extend its lifespan.

Shipping Policy

Shipping Policy

Thank you for shopping with DESTANI DECOR! Every order is carefully handcrafted and packaged with care. Please read our shipping policy before placing your order.

By placing an order with DESTANI DECOR, you acknowledge that you have read, understood, and agreed to the shipping policy below.


Order Processing

All of our products are handmade and made to order unless otherwise stated.

Our current processing time is 3–5 business days. This is the time required to create, inspect, and prepare your order before it is shipped.

Please note:

  • Business days are Monday through Friday and do not include weekends or holidays.

  • Processing time begins after your order has been placed and payment has been successfully received.

  • Processing times are estimates and may vary during sales, holidays, new product launches, or periods of high order volume.

  • Handmade products require time to ensure quality, and we appreciate your patience.


Shipping Time

Once your order has been completed, it will be shipped using the shipping method selected at checkout.

Shipping transit times are estimates provided by the shipping carrier and are not guaranteed.

Delivery times may vary depending on:

  • Your location

  • Weather conditions

  • Holidays

  • Carrier delays

  • High shipping volume

  • Other circumstances outside of our control

DESTANI DECOR is not responsible for shipping delays once your package has been accepted by the shipping carrier.


Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 48 hours for the tracking information to update after the shipping carrier receives your package.

If you do not receive your shipping confirmation, please check your spam or junk folder before contacting us.


Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before submitting your order.

If an incorrect address is entered:

  • We cannot guarantee that changes can be made once your order has been placed.

  • If your order has already shipped, we are unable to reroute or recover the package.

  • DESTANI DECOR is not responsible for packages shipped to an address provided incorrectly by the customer.

Additional shipping charges may apply if a package is returned and requires reshipment.


Combined Orders

Orders are processed individually.

Combined shipping is not guaranteed.

During select live sales, same-day orders may be eligible for combined shipping only if requested before placing your order and only if a combined shipping code has been provided by DESTANI DECOR.

Requests made after checkout cannot be guaranteed.


Lost, Missing, or Stolen Packages

Once a package has been accepted by the shipping carrier, responsibility for delivery transfers to the carrier.

If your tracking information shows "Delivered" but you have not received your package, we recommend:

  • Checking around your property.

  • Asking household members.

  • Checking with neighbors.

  • Contacting your local post office.

  • Contacting the shipping carrier directly.

DESTANI DECOR is not responsible for lost or stolen packages that have been marked as delivered.


Shipping Damage

Every order is carefully inspected and securely packaged before shipment.

If your package arrives damaged, you must contact us within 24 hours of delivery.

Please include:

  • Your order number.

  • Clear photos of the damaged item.

  • Photos of the shipping box.

  • Photos of the packing materials.

  • A photo of the shipping label.

Failure to provide the requested documentation within the required timeframe may result in your claim being denied.

Each claim will be reviewed individually.


Returned Packages

Packages returned to DESTANI DECOR due to:

  • Incorrect address

  • Insufficient address information

  • Refused delivery

  • Failure to claim the package

may be reshipped after the customer pays the new shipping cost.

Original shipping charges are non-refundable.

If we do not receive a response regarding a returned package within 30 days of its return to us, the order will be considered abandoned and no refund or replacement will be issued.


Shipping Delays

While we strive to ship orders as quickly as possible, delays may occur due to circumstances beyond our control, including but not limited to:

  • Severe weather

  • Natural disasters

  • Carrier delays

  • Labor shortages

  • Mechanical issues

  • Customs inspections

  • High holiday shipping volume

Shipping delays do not qualify for refunds, cancellations, or chargebacks.


Refused Deliveries

If a customer refuses delivery of an order, any shipping charges, return shipping fees, or carrier fees incurred will be the responsibility of the customer.

Refunds will not be issued for refused shipments.


Contact Us

If you have any questions about your shipment, please contact us by email.

Our typical response time is 24–48 business hours.

To help us assist you as quickly as possible, please include your order number in all correspondence.


Frequently Asked Questions

When will my order ship?

Orders are typically processed within 3–5 business days before shipping.


How long does shipping take?

Shipping time depends on the shipping method selected at checkout and your location. Transit times are estimates provided by the shipping carrier and are not guaranteed.


My tracking hasn't updated. What should I do?

Please allow up to 48 hours after receiving your shipping confirmation for tracking information to begin updating. If there has been no movement after that time, feel free to contact us.


Can I change my shipping address after placing my order?

We cannot guarantee address changes once an order has been placed. Please contact us immediately if you notice an error, and we will do our best to assist before your order ships.


Can I combine multiple orders?

Combined shipping is only available during select live sales and must be arranged before checkout. It is not guaranteed for orders placed separately without prior approval.


My package says "Delivered," but I don't have it.

Please check around your property, with neighbors, household members, and your local post office. You may also contact the shipping carrier directly for assistance. Packages marked as delivered are the responsibility of the recipient and the shipping carrier.


Do you refund shipping costs if my package is delayed?

No. Shipping delays caused by the carrier, weather, holidays, customs, or other circumstances beyond our control do not qualify for refunds.


What if my package is returned to you?

If your package is returned due to an incorrect address, refusal, or failure to claim it, we can reship it once the new shipping charges have been paid.

Summary Timeline

  • Production: 3–5 business days
  • Packaging: 1–2 business days
  • Tracking updates: Up to 48 hours after label is created